FAQ

Urbanex uses top quality products to ensure the safety of our customers, their kids, and their furry friends. Products used by Urbanex are also used in hospitals, daycare facilities, and other institutions that have high safety standards.

Bugs reproduce in 30-day cycles, therefore it is necessary to return within 30 days to break the reproduction cycle.  In the initial service, we are flushing away the adult bugs, and in the back-to-back service, we are treating for the egg sacks and larvae that were hidden in the walls but have now hatched. This is an integral part of what makes our pest control service so effective.  We believe in eradicating the problem to begin with and maintaining a barrier of protection, rather than constantly chasing the pest problem around your home.

Because it is not necessary to treat the interior of the home every time, no you do not need to be home. If you would like to be home for the service, simply contact the office when you receive your service notification, and set up a time for your appointment.

We accept all major forms of Credit/Debit Cards. This is the easiest and most secure way to receive payment for services. Once the office receives the invoice from the service performed, they will require payment. If a CC is already on file, they will process that with the customers permission.